Privacy Policy
1. Overview
This Privacy Policy explains how ArKoDo collects and uses information through our corporate website (arkodo.io). As a holding company showcase, we focus on protecting the professional data of our prospective partners and clients.
2. Data We Collect
We collect data when you interact with us directly:
- Inquiry Data: Name, work email, organisation, and project details submitted via the contact forms.
- Technical Data: IP address, browser type, and usage patterns collected via essential and analytical cookies.
3. How We Use Your Data
We process your data based on Legitimate Interests to:
- Respond to your sales or technical inquiries.
- Share relevant product information regarding our sub-brands including CalorIQ, PhysiQL, GrubScan, Medicheck Pro, and Unified Health API.
- Improve our website performance and user experience.
4. Data Sharing within the Group
As a holding company site, information you submit may be shared with our internal product teams or subsidiary entities specifically to fulfill your request, such as a product demo. We do not sell your data to third-party advertisers.
5. Data Retention
Inquiry data is retained for as long as necessary to manage the business relationship. If no contract is entered into, we typically delete inquiry data after 24 months, unless you opt in to future communications.
6. Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your professional data. You may also object to direct marketing at any time by contacting privacy@arkodo.io.
7. Security
We employ industry-standard encryption (TLS) to protect data submitted via our web forms and secure cloud storage for our CRM systems.
8. Cookies & Tracking
Bot Protection & Security: To protect our web forms and infrastructure from malicious activity and automated abuse, we use Cloudflare Turnstile. This tool analyses various signals to distinguish humans from bots. The processing of this data is based on our legitimate interest in maintaining the security of our Services and preventing fraud. For more information, please visit the Cloudflare Privacy Policy.